About Knowledge Base
Working with Knowledge Base
Knowledge base categories
Configuring knowledge base categories
Adding a knowledge base item
Adding excluded key words
Linking digital documents
Linking orders to a knowledge base item
Linking assets to a knowledge base item
Archiving knowledge base items
Retrieving orders that are linked to knowledge base items
Knowledge Base – Field Descriptions
Knowledge base categories
Knowledge Base Items - fields
About Knowledge Base
Working with Knowledge Base
Knowledge base categories
Configuring knowledge base categories
Adding a knowledge base item
Adding excluded key words
Linking digital documents
Linking orders to a knowledge base item
Linking assets to a knowledge base item
Archiving knowledge base items
Retrieving orders that are linked to knowledge base items
Knowledge Base – Field Descriptions
Knowledge Base Items - fields