Answering questionnaires upon a status change
You may be asked to complete one or more questionnaires for a work assignment while it is on the app.
Apart from fixed questionnaires at the start (Health and safety) and finish (Sign-off) of a work assignment, you may be required to complete questionnaires while the work is in progress. These are dynamic questionnaires.
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For information about the 'fixed' questionnaires, displayed at the start or finish of a work assignment, also see Viewing Health and Safety details and adding a hazard and Ending a work assignment and signing off.
When you change the status of your work assignment - for example from Work to Temporary fix - you may be prompted to answer a questionnaire. See the following procedure:
Procedure
1. You have accepted a work assignment on the overview page and selected the Work status.
After that you may have had to navigate several Health and safety pages and confirm that you understand and comply with the guidelines. You submit the health and safety information and start working on the work assignment. At some point during the work, you discover that you need to select a different status than Work for this job. In this example it is Temporary fix.
2. At the bottom of your screen, select All > Temporary fix.
The Edit 'Temporary fix' page is now displayed, prompting you to add a reason for status change.
3. Select a reason and tap Next.
The questionnaire that is linked to this status change is displayed.
4. Fill in the questionnaire and select Next.
You are directed to the Engineer's overview.
5. View the details and select Next to navigate to the Sign-off page.
6. Complete the work assignment by signing off.
Another possibility is that you are required to fill in a questionnaire that is on the Summary page > Questionnaire block. See Answering questionnaires via the Summary page for the procedure.