Application management : Configuration : Self-Service : Web configuration : Configuring web definitions : Self-Service modules : Service requests : Adding a service request definition
Adding a service request definition
You can set up and customize a service request definition to enable users to submit requests via a browser.
Procedure
1. Go to Web definitions > Service Requests.
2. On the action panel, click Add Service request.
3. In the data section, complete the relevant fields. For a description of these fields, refer to Service request definition.
4. Click Save.
Your service request definition is created and appears on the Web definitions panel. You can now further specify the web definition’s details. For a description of the fields, refer to Service request - configuration fields.
5. Click Save.
Your service request is now ready for use.