Adding a Knowledge base definition
You can display knowledge base information via a browser.
Procedure
1. Go to Self-Service modules > Knowledge base.
2. On the action panel, click Add.
3. In the data section, complete the relevant fields. For a description of these fields, refer to Knowledge base definition.
4. Click Save.
A URL is created and your Knowledge base definition can now be further configured. For a description of the fields, refer to Configuration knowledge base definition.
5. Click Save.