Synchronizing data
The Synchronize action will update the job list and the job details of the selected job on the device. Ended jobs that were not sent yet, will be sent to the back-office.
 | Data of jobs that are In progress are only sent after ending the job. |
You can manually synchronize the data by tapping the Synchronize icon (
) at the top of the My jobs list.
) at the top of the My jobs list.On the device, the following items are updated by the Synchronize action:
• the job list itself
• the data of the selected job
• field data, if changes were made by the back-office
• planned materials, if they were added / changed / deleted by the back-office
• communications / comments, if they were added / changed / deleted by the back-office
The back-office is updated by the Synchronize action with:
• Status changes
• Ended jobs (including all job data)
• Paused jobs a with finalized time registration
For more details on app actions that trigger automatic synchronization and the fields that are updated, see What is synchronized when?. If synchronization fails for any technical reasons, see What if synchronization fails?.
| | While job data synchronization is pending, a warning message appears that allows you to delete a job (work assignment). Deleting a pending job might lead to failures in remaining 'AppSuite inbox background actions'. Therefore you should only delete a job if it is absolutely necessary and if unsynchronized job data is irrelevant to the order. |