My jobs information blocks
My jobs information blocks summarize the most recent pieces of information and interaction on a selected job. You can access more detailed information and functionalities by tapping a card.
General information
The General information block displays:
• name and code of the asset that requires servicing
• name and contact details of the requestor
• any additional notes from the back-office
Health & Safety
If there are health and safety concerns at the job location, a basic set of H&S information is displayed here.
 | Only if your organization works with the below solution extensions (SXs), this basic set will be displayed: MM-01 Create risk assessments and method statements in order documents MM-02 Create permits to work sub orders MM-03: Synchronize Risk Assessments, Method Statements and Permits to Work with pick-lists |
For more extensive health & safety information on the app, see Health and safety information at a job.
Location / Contact
The Location & contact block displays the location and contact details of the customer. Tapping the Map button will open the map with the geographical details of the maintenance site. Tapping the Information button will open a screen with the full location details, if provided by the back-office. Tapping the Location & contact card itself will open a Details screen with both map and location description.
Asset
The Asset block displays important information on the asset to be maintained. Scan its QR code / bar code for verification purposes. If applicable, add meter readings for the asset.
Labor hours
Use the Labor hours block to view the automatic labor hour registration or to manually add additional labor hours for yourself or others.
Date and time
The Date and time block displays the time-related information of the job.
 | Since you work on site, all date-time fields refer to the timezone of the building where you are currently working. For example: if you work on a job in London, date-time fields will display GMT. |
Photos
Use the Photos block to take photos, add them to the job and send them to the back-office.
Comments (job)
Use the Comment block to add comments on the job and send them to the back-office.
Internal communication
The Internal communication block shows your most recent chat with the back-office and - if applicable - other field engineers working on the same job. Tap the chat icon to add a new message. Tap anywhere else in the block to access the complete message chain.
Documents
If any documents are attached to the job, you can access and view them in this block, before and after accepting a job. The supported file formats are .PDF, JPEG, .JPG, .PNG. Provided you are working online, you can open the listed files in their default application or access an external link to documentation by tapping the relevant URL.
| | When opening a file, it is downloaded and stored on your device temporarily. When you navigate from the document's details back to the overview, the cached documents are removed from the device for security reasons. |
Materials
Use the Materials block to view which materials are prescribed for the job and to register any additional materials used. This is sent to the back-office to update the cost registration.
Questionnaires
If any questionnaires are attached to the job, you can access and complete them here.