Traveling to the location
You may want to record the time you are traveling to your customer. These hours will be sent to the back-office as part of the total time spent on the work assignment (labor hours).
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Before you start traveling, you can open your device's native navigation app, by clicking the Get directions button on the Location block. The Planon application will provide the latitude and longitude information of the property. However, if this data is not available and the navigation results depend solely on the address data of the property, the 'map' application can only provide a reliable route if this address data is complete (address and zip code).
Use the following procedure to start the travel time registration:
Procedure
1. After you have accepted a work assignment, select the All button on the status bar.
2. Select Travel.
An Edit […] screen is displayed.
3. In the Expected arrival date-time field, select the time you expect to be at your destination.
4. If necessary, edit the default value in the Action date-time field, which is the current date-time.
The date-time in this field is the start date-time for the travel time registration.
5. Select Submit.
The travel time registration ends when you select the next action on the status bar.