PMFS workflow - Work assignments from start to finish
The following topics will guide you through the workflow on the app, from the moment you accept a work assignment, until you complete it and sign off.
Basically, you can distinguish two main types of workflow for work assignments on the app:
• those linked to Orders, usually reactive work or minor repairs
• those linked to Planned maintenance orders (PPM orders)
Actions
The workflow on the app is determined by the actions you select at the bottom of your screen, such as Accept, Reject, Travel, Work and so on.
Moving from one action to the next, means a status transition for the work assignment. A status transition, for example from Work to Wait, has implications for the labor hour registration and results in sending communication logs to the back-office. Any consequences of selecting the available actions will be explained in the respective topics.
Blocks
The information on a selected work assignment on the app is displayed over various blocks or cards as they are also often denoted. Each block represents a piece of information of the work assignment, its related order, asset, location, maintenance activities, checklists and so on.
Summary information
By selecting a specific block or an image you'll navigate to a summary with specific details, for example about the linked assets, materials, documents, labor hours and so on.