Rejecting a work assignment
After you have viewed the work assignment overview, you might decide to reject a work assignment.
Procedure
1. On the overview screen, select the work assignment you want to reject.
You navigate to the Edit 'reject' page.
2. View the details and edit them as required (select a different Action date-time for example).
3. Go to the Reason field and select an appropriate reason for rejecting the work assignment.
4. In the Comments field, enter a further explanation, if required.
5. Select Submit.
A 'toast' notification at the top of your screen confirms that you have rejected the work. The work assignment is removed from your overview page and returned to the back-office. The back-office can view your updated status information in the Orders TSI: > tab.