Mobile envelopes TSI
Planon administrators can go to the dedicated Mobile envelopes TSI, to view the app's hidden messaging and any online / offline 'synchronization' issues that might occur. In this TSI, the mobile envelopes and associated messages are logged. The TSI can be added to the navigation panel(s) of those responsible for monitoring data synchronization between back-office and field engineers.
The Mobile envelopes TSI gives status information per envelope, either on the data panel or graphically, via the Show flow diagram action on the action panel.
Good to know:
Planon administrators also need access to the following TSIs to re-process any failed envelope messages and delete obsolete mobile envelopes and their messages:
Outbound messages
Outbound raw messages
Inbound messages
Inbound raw messages.
Screen capture of Mobile envelopes TSI showing status informationScreen capture of Mobile envelopes TSI showing status information
Fields on data panel:
Field name
Description
Code
The auto-generated code of the envelope.
Description
Name of the work assignment to which the envelope belongs
Summary
Short description of the envelope
Type
System type of the envelope, for example 'PersonalWorkAssignment'
Module name
System name of the module where the envelope is used
Assigned to
User to whom the is assigned
System status
Reference to the current status of the envelope
Opened status - date-time
Date-time when the envelope was opened on the mobile device
Last refetched - date-time
Most recent date-time when the envelope was re-fetched
Status diagram via the action panel:
Screen capture of status diagram in Mobile envelopes TSI showing the Opened status of an envelope in the flowScreen capture of status diagram in Mobile envelopes TSI showing the Opened status of an envelope in the flow