Reset service passwords (WebDAV and Web service console)
For security reasons, it is possible to reset service passwords for WebDAV and Web service console (NYX).
If used, the new password(s) are shown, one time only, in the Environment Management gadget after a reset. After closing the one-time window, the credentials can no longer be shown again for security reasons.
These administrative interfaces should only be used by administrators or services.
These administrative interfaces are not part of the regular end-user access to Planon Universe.
Since these services are used by other services, Multi-Factor Authentication (MFA) is not possible.
Access to these administrative interfaces requires authentication based on user name and password. Both user name and password are randomly generated and consists of 10 to 17 characters.
For WebDAV, there is a lockout mechanism that locks the service account for a certain time if the correct user name is used in combination with several invalid password attempts.
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If you reset the WebDAV password and you have a clustered (multiple application servers and/or web servers) you need to restart your environment, before the new password works.