Service providers : Data setup : Customer management - setting up Customer portals : KPI charts for customer contracts : Field descriptions : Contract KPI threshold fields
Contract KPI threshold fields
Field
Description
Contract
Select a contract for which you want to define the threshold values.
Start of range
Enter a start range for the contract threshold. This will be the starting value of the KPI chart.
End of range
Enter a end range for the contract threshold. This will be the end value of the KPI chart.
KPI chart group
Select the KPI chart group from the list.
Threshold limit 1-4
Enter number(s) to indicate the threshold values of the KPI chart. These values will be plotted between the start and end range of the KPI chart. Depending on the number selected in No. of thresholds field in KPI chart groups, these fields will become available.