Status mapping
Work Assignments: additional configuration is required to 'map' user-defined statuses of orders onto the system statuses of work assignments. See
Status model - work assignment system statuses.
| A work assignment's system status can only be defined once in the mapping, because it cannot mean two different things. You can link one or more user-defined order statuses to the work assignment's status, provided that they belong to the order types: work order, move order or planned maintenance order (PPM order). One reason for having more than one user-defined order status linked may be that you want to configure different workflows for the same order type. |
In Field definer > Business object settings > Status mapping , you can define the order statuses that map to the work assignment's system statuses. Order statuses can be defined for: Planned, Assigned, In progress, On hold, Temporary fix and Completed. Valid status transitions must exist, for the key work assignment to be able to update the order's status in Work Orders . If no such transitions exist, the order status will not be updated.
Procedure
1. Go to Field definer > Orders.
2. Set the Orders business object Under construction and then click Business objects settings.
The Order settings dialog box is displayed.
3. On the Status mapping > Links action panel, click the relevant status mapping option(s):
◦ Status mapping: Planned statuses
◦ Status mapping: Assigned statuses
◦ Status mapping: Temporary fix statuses
◦ Status mapping: On hold statuses
◦ Status mapping: In progress statuses
◦ Status mapping: Completed statuses
A dialog box is displayed.
4. Select the order status(es) that you want to link and move them to In use.
5. Click OK and close the dialog box.
6. Set the Orders business object to Completed.
You have created mapping between the statuses of work assignments and orders.