Status transitions during synchronization
When applying a status transition to the work assignment (which will update the order status), the Planon application will attempt to apply a transition based on the (alphabetical) order of the code of the statuses available in Business object settings (same is true for Actions <-> Reasons).
Example
An order in status O1 can go to the following Assigned statuses:
Status from | Status to |
|---|
<empty> | O1 |
O1 | O2 |
O1 | O3 |
When applying a status transition in Resource Planner to work assignments, the order status (when synchronized) will go from O1 to O2 rather than O3. That is because:
• The transition is possible.
• Code O2 comes before O3.