Core TSIs : Work Orders : Working with Work Orders : Archiving orders : Retrieving orders from the archive
Retrieving orders from the archive
Depending on you order settings, you may be able to modify archived orders. If you want to make changes to archived orders, you must first retrieve them from the archive.
Procedure
1. Go to the Orders level.
2. On the elements list toolbar, click the Show archived items toggle button.
The Archive settings pop-up opens.
3. Select the From and To dates to enter the period for which the archived orders must be displayed.
4. In the elements list, select the order(s) you want to retrieve from the archive.
5. On the action panel, click Retrieve from archive.
The archived order is retrieved and displayed in the elements list when the Show archived items feature is disabled.