Linking observations to a follow-up action
You can link an observation to a follow-up action to resolve the problem that was registered in the observation.
The procedure to link observations to a follow-up action is as follows:
1. Go to > .
2. Select a follow-up action in the elements panel.
3. On the Links action panel, click Link observations.
 | The Link observations dialog box opens. This dialog box only displays the observations that are linked to the selected survey. |
4. At Available, select the observations that you want to link to the follow-up action.
5. Click the right arrow button to transfer the observations to In use.
| | To unlink observations from the follow-up action: select the relevant observations in In use and click the left arrow button. |
6. Click OK.
The selected observations are now linked to the follow-up action.