Adding a severity
Procedure
1. Go to Priority matrix.
2. Select the priority matrix to which you want to add a severity.
3. Descend to Priority matrix details > Severity.
4. On the action menu, click Add.
5. In the data section, complete the relevant fields.
For a description of these fields, see the following table:
Field | Description |
|---|
Code | Enter a code for the new severity. This field is mandatory. |
Description | Enter a description for the new severity. |
Severity value | Enter a number to represent the magnitude of the severity on your organization’s own predefined scale. |
6. Click Save.
The severity you added now appears in the elements list. Repeat the procedure from step 4 onwards to add all of the severities to be made available to end users in the selected priority matrix.