Adding a priority range
Procedure
1. Go to Priority matrix.
2. Select the priority matrix to which you want to add a priority range.
3. Descend to Priority matrix details > Priority range.
4. On the action menu, click Add.
5. In the data section, complete the relevant fields.
For a description of these fields, see the following table:
Field | Description |
|---|---|
Code | Enter a code for the new priority range. This field is mandatory. |
Description | Enter a description for the new priority range. |
Minimum value | Enter the minimum value of the impact x severity product to be included in the priority range. |
Maximum value | Enter the maximum value of the impact x severity product to be included in the priority range. |
Priority | Click the pick list button in this field to open the Priority dialog box in which you can specify a time in which orders belonging to the selected priority range are to be completed by. |
6. Click Save.
The priority range you added now appears in the elements list. Repeat the procedure from step 4 onwards to add all of the priority ranges to be made available to end users via the selected priority matrix.
 | When adding a priority range, the range of values defined by the minimum and maximum values must be unique for that particular priority matrix. For example, if a priority range of 1 to 10 has already been added and you attempt to add a new priority range for the values 10 to 20, a message will appear stating that the range you are attempting to add overlaps an existing one. |