Core TSIs : Service Level Agreements : Configuring SLAs - Supporting data : Defining cost periods and costs : Adding actual costs
Adding actual costs
For the actual costs of an SLA, all the defined costs are added as actual costs to the order on applying an SLA service.
Procedure
1. Go to Supporting data > Services > SLA Details > Cost details > Actual costs.
2. On the action panel, click Add.
3. In the data section, complete the relevant fields. For a description of these fields, refer to Actual costs fields.
4. Click Save.