App license delivery
Regular app licenses are now included delivered via the Planon license.
On loading the Planon license, the app licenses are created/updated and (when registered to the Marketplace) the apps will be downloaded and installed automatically.
How it works
1. When loading the Planon license, a check is performed to see if the Planon license contains (an) app license(s).
If this is true, a log entry is created in Log viewer for tracking purposes (Source: App license installation).
2. When this is done, another check is performed to verify whether a Platform account has been specified (System settings).
◦ If this is not the case, the application will revert to using the CloudAdmin account.
◦ If the CloudAdmin account is not available (for example for on-premise customers), the app licenses will NOT be created and a log entry is created.
 | • Failure to set the account will be logged in the log entry. • The CloudAdmin account is often removed by on-premise customers. Therefore, on-premise customers should ensure that a Platform account is specified! • For the app license delivery process to work, the Platform account must be linked to the 'EnterpriseServiceAPI' product definition. |
3. App licenses available in the Planon licenses are subsequently processed one by one. If an app license:
◦ Exists: it will be updated.
◦ Does not exist: it will be created.
4. When this is completed, the log entry will be updated to reflect what has been done.
◦ If all app licenses are processed successfully, details are specified under a header called Processed app licenses.
◦ If app licenses cannot be processed because of an error, this too will be reflected in the log entry.