Adding a basic service request
You want to submit a simple service request to the back-office, because you came across an issue that needs to be reported. It does not matter whether you are working online or offline.
Procedure
1. Select the Service Requests module on the app's side bar.
2. Tap the Basic service request button.
3. In the Select order pop-up, tap the pre-defined service request that matches your reportable issue.
Use the filter bar to search the list of service requests by description.
4. On the Add service request form, enter the required data.
5. If relevant, add additional information in the Comment field.
6. If applicable, take and upload a photo.
7. Click Submit.
Your service request is sent to the back-office when you have internet connection.