Planon AppSuite Field Services - Overview
Field Services is a vital link in the chain of field workers, enterprise office systems and customers.
It mobilizes business processes to give field personnel and office-based workers real-time access to information available in enterprise systems, whether they work at a desktop terminal or a mobile computing device. This allows personnel – regardless of location – to share critical information with regard to orders, properties and assets. As a result, your field workers arrive at the customer location in time, with the right equipment and information to complete their jobs efficiently.
PMFS enables:
• Field workers (engineers) to interact seamlessly with the systems and experts in the back office.
• Key personnel (planners, coordinators) in the back office to track the mobile workers, so that customers can be updated about the work status.
• Customers to reduce costs while enjoying top-class performance.
In short, PMFS provides a complete enterprise mobility solution that enables your field workers to be more productive, which in turn contributes to increased customer satisfaction.