• is part of the mobile platform in Planon Universe.

• can be used on mobile devices with an iOS or Android operating system.

• is optimized for tablets (landscape orientation), but can also be used on smart phones (portrait orientation).

• Make sure that, except for the fields that are mandatory in Planon ProCenter , no other mandatory fields are configured for the business objects used in Planon AppSuite - Field Services, unless they have a default value defined. Examples of such business objects are Labor hours and Communication logs.

• If you want to show a job location on the map in the app, make sure that you register the corresponding GPS data in Planon ProCenter . Go to Property details > Properties. In the GPS coordinates field, enter the GPS coordinates, comma separated and without spaces [latitude coordinates,longitude coordinates].

• The only supported order types for Field Services are Work orders and Planned maintenance orders (and all their user-defined business objects).

• In Planon AppSuite - Field Services the same authorization settings apply as in Planon ProCenter . This means that the field engineers must have appropriate access to all relevant fields. Also, for a flawless order flow between field engineers and back-office, field engineers must be authorized to make the necessary status transitions on the work orders and planned maintenance orders used in Field Services.

• If single-sign-on (SSO) is required, it is recommended to upgrade to Planon Live version L56, or higher. As of Planon Live release L56, Planon AppSuite will support the same SSO configuration as Planon ProCenter. From L41 to L55 only limited SSO configuration is supported. Earlier releases than L41 only support SSO configuration in the Planon Cloud, using Keycloak and form-based authentication.