Configuring supported MDM tool properties
If you manage Planon app access via an MDM tool, the configuration of the following option in the MDM tool is supported:
• Setting a default environment by defining a generic key/value pair in the environment_URL field.
• Defining a preferred browser with the following key: preferred_browser_name.
App administrators can use this procedure:
Procedure
1. To define the default environment URL, use this key in the MDM tool:
environment_url
2. As matching value, specify the environment URL
Example: https://myenvironment-prod.planoncloud.com
Upon opening the app, the key/value pair is taken from the MDM properties. The environment URL is populated with the specified value. The user can manually log in. Upon logging out, the MDM tool applies the same key/value pair.
3. To define a preferred browser, use this key in the MDM tool:
preferred_browser_name
4. As matching value, specify the preferred browser.
Value | Supported on Android? | Supported on iOS? |
Chrome | Yes | Yes |
Brave | Yes | Yes |
Edge | Yes | Yes |
Firefox | Yes | Yes |
Safari | No | Yes (On iOS, only Safari will work with client certificate login) |
The preferred browsers will be used in the login flow and in the app's External links module.
 | • In general, if no preferred browser is defined, the app will fall back to the default browser. • On Android, if the defined browser is not found and the default browser does not support custom tabs, Chrome will be used. |