Handling errors
In the Planon application, messages sent by the IoT platform are received by the Connector (Inbox inbound messages).
If messages cannot be processed, they are listed in the Failed inbound messages step.
Errors shown in Failed inbound messagesErrors shown in Failed inbound messages
The Connector will stop processing messages after nine attempts. The Comment field lists the reason for failing to process a message.
The values in the Attribute field originate from the corresponding rule in the IoT platform.