Alerts
On this tab, you can specify the email addresses of people who should be notified via e-mail if one of the following events occurs:
• Hotfix release for your Live version
• Planon started
• Back-up finished
• Restore finished
• Upgrade finished
• Restoring the environment
• Backup failed
• Low disk space
Because some of these events may require significant time to complete or prompt immediate action, stakeholders can be notified by email when such events occur.
1. Select the event and specify the recipients who should be notified.
It is recommended to use a mailbox instead of a personal email address.
You can add multiple recipients, separated by a comma (,).
You can select all events and specify the recipient(s) or you can select individual events and specify the recipient(s).
2. Click Save settings to save your settings.
The recipients that are specified will be notified once the event(s) is/are completed (whether or not successful).
Example messages
• The notification messages sent by Planon are predefined and cannot be customized by users.
• All notifications use the same subject structure: Planon <Cloud name> <Dev / Test / Acc / Prod> alert.
• The body text varies depending on the event:
Event | Body text |
|---|---|
Hotfix release for your Live version | A new hotfix is available for your Planon version. Please check the Planon Release notes for more information and consider applying the hotfix to benefit from the latest improvements and fixes. Version available: 124.0.0.12-1 Version: 124.0.0.10-1 |
Creating a backup | Backup finished for Planon environment. Backup initiator: MANUAL Name: Manual backup Version: 127.0.0.0-68 |
Creating a clone | Finished creating clone for Planon Environment. Version: 127.0.0.0-68 |
Importing a clone | Finished importing clone in Planon environment. Version: 127.0.0.0-68 |
Restarting the environment | Planon environment started. Version: 127.0.0.0-68 |
Upgrading the environment | Upgrade finished for Planon environment. Version: 127.0.0.0-68 |
Restoring the environment | Backup finished for Planon environment. Name: Backup initiator: RESTORE Version: 127.0.0.0-68 |
80% of the disc space used | The Planon environment is running out of disk space. Please consider freeing up some space or expanding your storage. Diskspace usage: 83.7% Version: 117.0.0.0-<ID number> |
Backup failed | Backup failed for Planon environment. Backup initiator: SCHEDULE Name: master Version: 117.0.0.0-<ID number> |