Defining invoicing methods
Since the financial handling of a customer contract is done via a contract line, any invoicing method you want to apply to the contract must also be directly related to a contract line. General terms include the generic invoicing settings that have a direct link with contract lines. At > you can find the settings you need to define generic invoicing methods.
There are basically four main invoicing methods:
1. Time and materials: with this invoicing method you can invoice each customer request separately, based on registered labor hours, used materials, subcontractor costs and potential travel fees. Within this method, you can invoice based either on actual usage or on fixed price. You can also include your customer's approval in the workflow, before starting the actual work.
Next to this, it is also possible to define deviations such as having a Warranty check. If the operations concern an asset that is still under warranty, the customer request is not invoiced separately.
2. Lump sum / Fixed fee: with this invoicing method you can invoice customer requests based on a periodic fixed fee and a defined scope. Customer requests that fall within this scope are not invoiced separately.
You can also define deviations such as a Usage check, where the customer request is only invoiced if it has been proven that the asset was damaged due to vandalism/incorrect usage.
3. Partial fixed fee: with this invoicing method you can invoice customer requests based on a periodic fixed fee, up to a predefined amount. Once this defined amount is used up, any subsequent customer requests are invoiced separately. The Warranty check and Usage check deviations are allowed in this structure.
4. Bank of money: this invoicing method is based on a budget setup. The contract line determines which costs can be deducted from the budget and which costs can be invoiced separately. Based on this structure, you can report on budget usage. Subsequently, customers receive timely signals about the budget's status.
 | If any of the invoicing settings should deviate significantly for part of the contract's scope, you must create a separate contract line. |