Customer contracts
Contracts are binding agreements that are made between service providers and their customers. In a contract, you specify the contract details, the related service agreements and terms per service location.
 | When configured, it is possible to view 'Contract history' and 'Contract line history' for Customer contracts to keep track of specific contract (line) information. History selection steps can be added to the Customer contracts TSI at the Contract lines level and Service Agreements level. For more information on adding these history steps, see Configuring selection levels and selection steps and History. |
| | For more information on contract fields, see Contract data fields. |