Additional products : Connect : Connect for Outlook : Synchronization : Synchronizing Planon ProCenter with Exchange
Synchronizing Planon ProCenter with Exchange
If for any reason, Exchange is not available, new reservations or updates will need to be synchronized with Exchange.
For example, two new appointments are created in Planon ProCenter on April 21, from 11:00 to 12:00 and from 12:00 to 13:00. Because of the unavailability of Exchange, the corresponding appointments do not appear in the Exchange room mailbox.
Go to Exchange Appointments, on the Action menu, click Synchronize appointment to push appointments to Exchange. As a result, the appointments will now be displayed in the Exchange.
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When synchronizing a mailbox from Planon to Exchange, all reservations as on Synchronize appointment execution date and future reservations are synchronized.
If appointments have not yet been created in Planon, they will be after executing Synchronize appointment.
For existing appointments, the status is taken into account. Only out-of-sync appointments will be resynchronized.