Subcontractor lines
As a service provider, you want to register operational data on subcontractors (such as the ensuing costs) with the order, so that you can calculate both costs and revenues. Subcontractor costs are registered on an order in the Work Orders (Work overview) TSI on Order details > Subcontractor lines.
Once registered on the order, the subcontractor costs can subsequently be charged to your customer and used to calculate order revenues, based on:
the contract, linked to the order via a contract line;
the applicable terms for subcontractors, linked to this contract via the service agreement.
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You can keep track of changes made to subcontractor lines, by enabling the History functionality. History includes the user who changed the value in a field, the old and new values of the field and the time and date at which the value was changed. You can select which data fields of the subcontractor line you want to keep a history on. Your application manager can enable an automatic History option for individual fields belonging to subcontractor lines in Field Definer. Once this option is enabled, changes to that field’s value are saved automatically. These changes can then be viewed on the associated History selection step at Order subdetails in the Work Orders (Work overview) TSI.
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If you add a subcontractor line and the associated Terms for subcontractors have Labor hours selected as calculation basis, you must also enter labor hours in the Work Orders (Work overview) TSI for that subcontractor. Planon will remind you to do so. If you proceed without adding the labor hours, zero revenue will be generated.