If both the BIM model reference and the Autodesk cloud reference contain a value, the latter takes precedence.
• When sharing URLs via mail or chat or any other means of communication, invisible characters (zero-width space) may be added that invalidate the URL. When receiving a URL in such a way, pasting it in a text editor will remove these invisible characters. • Please ensure that the .json file type is specified in the Document file types field (System settings > File locations). If this is not the case, the json file cannot be downloaded from the Autodesk server.