Technical references : Authentication methods : Authentication methods : Configuring authentication - Planon Cloud : Mobile
Mobile
The Planon Live app will use offline tokens when OIDC has been enabled. The advantage of using offline tokens is that users need to authenticate a lot less.
Default behavior is that after initial log in, a user can use the app without further authentication once per 30 days. If the user uses the app at least once per 29 days he/she can use the app without re-authentication for maximum 180 days (from the initial log in).
If an administrator wants to change the default timings, this is configured in the Identity Broker environment under Clients / PlanonMobile / Advanced Settings.
• Client Offline Session Idle = 30 days (default)
• Client Offline Session Max = 180 days (default)
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Please make sure the Offline Session Times are always longer than 1 hour! If set to a shorter timing, unexpected behavior will occur.