Decision model (for Observations)
You can use the Decision model component available in Planon ProCenter to create additional functionality for observations. This functionality mainly concerns automating certain processes, like the creation of follow-up actions or scoring.
A decision model is a container component for which you can create decision rules. A decision rule determines if and what action needs to be taken when specific criteria are met. The decision model consists of one or more rules that are executed in a defined order. For each rule the conditions are evaluated and, if met, the specified action for the rule is executed. See Decision model and Business event for more information.
 | The above links refer to the Planon Event connector documentation. However, the event connector itself is not required for observations. You only need the associated Decision model and Business events to extend the observations' functionality. |
In the Assessments and observations TSI you might for example want to:
• automatically create a follow-up action with an order when a high risk score is added for the topic Security.
• automatically create a follow-up action with a hazard, if a high risk score is added for the topic Safety.
• automatically create a score for a topic when a specific observation is added.
• automatically create a follow-up action if an answer is added via a questionnaire.
• automatically create an observation from an IoT business event (sensors and similar technology). If so configured, this observation may in turn automatically create orders or hazards.