Application management : Alerts : Working with Alerts : Creating a recipient's report : Emailing notifications via a recipients report
Emailing notifications via a recipients report
By linking users to a notification definition, you limit emailing notifications to accounts in Planon ProCenter . By specifying a recipients report, you can extend this functionality to people that do not have a Planon ProCenter account.
Prerequisites
Procedure
1. Create a recipients report as described earlier in Creating a recipient's report.
2. Go to Personnel , specify valid email address(es) of your internal coordinators, so that notifications will be sent to these email address(es).
If your phone provider supports the service, the email can be routed to the recipient’s phone number at the provider. Your expression must look like the example below:
Orders.'User code'.Telephone + "@provider.com" + Orders.'Contact person issuer'.'Telephone number' + "@provider.com"
Instead of “@provider.com” type in your actual provider’s email address, to route this email as a text message to the recipient’s phone. By using the above expression, you can also route the message to multiple recipients. For multiple recipients, the expression must look like the example given below:
Orders.'Internal coordinator'.'Email' + "," + Orders.'Internal tradesperson'.'Email'. You can also add direct emails addresses of personnel in the following manner: "Adam.weasly" + "@" + "planonsoftware.com".
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For more information on constructing expressions, refer to Reports.
3. In the notification definition, select the report in the Recipients > report field.
When the scheduled task is run and the condition results in a list of items, the recipients report is run against this list. The scheduler sends a notification email to the person corresponding to the item in the list.
An email is sent per matching item.
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When using DTAP as described in the Administrator's Guide, and when using a non-production environment, mails will be routed to Log viewer.