Application management : Alerts : Working with Alerts : Adding a notify once definition
Adding a notify once definition
Allows you to specify the conditions for sending notifications only once via email or SMS.
However, contrary to the regular notification definitions, when the condition continues to be met, Planon ProCenter checks whether a notification on this specific item has already been sent. If Yes, the subsequent notifications will be skipped.
Procedure
1. Go to Notify once definitions.
2. On the action panel, click Add.
The procedure to add the Notify once definition is the same as adding a regular notification definition.
Perform the steps as described in Adding a notification definition.
3. The recipient linked to the definition will receive a notification per matching item. If multiple items are found, this will result in an equal number of emails.
4. If you discard a Notify once definition, the corresponding list of notifications will also be purged (and these can subsequently be re-notified).