Application management : Alerts : Working with Alerts : Adding a notification definition
Adding a notification definition
Allows you to specify the conditions for sending notifications via email or SMS.
Prerequisite
Ensure you create a mail merge report for the business object for which you want to create a notification.
The mail merge report must exist in a location available to the scheduler.
This excludes mapped drives, because the scheduler is run by the application server service which cannot access mapped drives.
When specifying the location of the template, specify a relative path instead of an absolute path.
Currently, only HTML mail merge templates are supported.
Mail merge reports can also be sent as an attachment in .doc/.docx format or as a PDF along with the e-mail.
To display images in your notification mail, include an image reference in your HTML template pointing to the location of the image.
If the image is located in the same folder as the template, do not precede the image name with a forward slash.
Example
<img src="alert.jpg" border="0" height="117" width="650"/>
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For details on creating mail merge reports, refer to Report Manager > Creating mail merge report definitions.
Procedure
1. Go to Notification definitions. On the action panel, click Add.
2. In the data section, complete the relevant fields.
3. For a description of these fields, refer to Notification definition fields.
4. Click Save. Your notification definition is now added.
In order to use the notification definition, you must set its status to Active.
A notification report is generated in the language set for the user who created the notification.
For example, if the user account language is set as English, the report will be generated in English.
Notifications are sent from this account to the users linked to the notification definition. All notifications are sent via email.
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For more information on linking users or user groups, refer to Linking users or user groups.
When the notification definition is processed by the scheduler (System Settings > System jobs), and the condition is met, the scheduler sends an email to the users linked to this definition.