Using the Webhelp Assistant
The Planon Webhelp features an AI assistant that can answer questions based on the Webhelp content.
You can start the Webhelp assistant by clicking Ask Planon in the Webhelp's bottom right corner.
When using the Webhelp Assistant, it is good to know that:
• It performs best when questions are asked in English.
Although it can respond in other languages, it might not always provide the best answer.
• It performs best when you actually ask a question rather than just entering a few keywords.
• Its knowledge is limited to explaining/using/configuring features in the Planon application. It is unaware of Planon organizational processes or procedures.
• It will try to answer your question, but if it cannot find an answer, it will say so.
• When providing an answer, it references the sources on which it has based its answer.
• When clicking Sources at the bottom, you can review the sources that were used. Clicking a link will open the PDF source so you can find more information.
• You can also rate an answer by clicking the Thumbs up or Thumbs down icons. This is helpful in analyzing a response.
• You can also click Copy, to copy a response so you can paste it somewhere else.