Orders and Work assignments
With the Work Assignments license, you can add multiple work assignments to an existing order in Work Orders .
 | For more information on adding work assignments to an order, refer to the Work Orders documentation. |
An order can be completed by setting the field All work completed? to Yes, even if there still are other active work assignments. Any In progress work assignments will be left open so they can be completed. Any Planned or Assigned work assignments will be ended. If the last key work assignment is set to No, the order will be placed On hold.
| | If you work with the Planon AppSuite and there are multiple, active work assignments, it is not possible to cancel an order if at least one work assignment is still In progress (Accepted, Travel, Work, Wait). This is because work assignments that are in progress can still have a running time registration or other essential data entries by the field engineer. In order to cancel the order, the field engineer in question must first stop or end the work assignment. |