Show archived orders
In order to limit the number of orders displayed in the elements list and to reduce the loading time of the numerous archived orders, you can specify a period for which archived orders must be displayed. By default, archived orders are displayed over a five year period prior to the current system date. You can change the period to be displayed upon opening the archive.
Procedure
1. Go to the Orders level.
2. On the element list toolbar, click the Show archived items toggle button.
The Archive settings pop-up opens.
3. Select the From and To dates to enter the period for which the archived orders must be displayed.
The archive is shown dynamically according to the default date settings: if the From date field is set to the exact current date – 5 years and if the To date field is set to the exact current date, for example, if today is 02-03-2020, the period taken is from 02-03-2015 till 02-03-2020. The next day, the pop-up will display the period from 03-03-2015 till 03-03-2020.
Note |  When displaying archived items, the order's Reported on field is taken into account. |
4. Click OK.
The archived orders are displayed for the specified period.
If you want to adjust the archive period to be shown, for example to less than five years, you can use macros to do that.