Dynamically updating the end date & time
You can configure a dynamic update of the end date & time on the search blocks of Orders, Service calls and Reservations, based on the start date & time of the search block. By default, the offset is set to one hour. If you manually change the end date, the new delta will be carried through. Example: if the default was
• Start date & time = 1/1/2016 12:00
• End date & time = 1/1/2016 13:00
and you manually change the end date & time to 14:00, a 2 hours offset will be maintained for further updates.
You can configure this feature for all End date & time fields in Orders (Add and Edit blocks), Reservations (Planboard casepart > Search block) and Service requests (Add and Edit blocks).
Procedure
1. Go to Self-Service modules.
2. Select a web definition from Orders, Reservations or Service calls for which you want to configure the automatic updating of the end date & time.
3. Go to Add block, Edit block and/or Search block.
4. Select the End date & time field. If the field is not displayed, you must add it via the Add fields button.
5. On the Field properties tab, select Yes in the Relative to the start date-time? field.
6. Click the Save button.
In the relevant search blocks, the end date & time will be automatically updated when the start date & time is entered.