Import from Planon Self-Service 1
By using the Import from Planon Self-Service 1 action, you can migrate PSS1 Service Call definitions to Web Configuration Service Requests.
The Import from PSS1 action allows users to import multiple PSS1 Service Call definitions into Web Configuration .
The import tries to convert all the settings possible. If an item cannot be imported or if there are any items of PSS1 that are not in Web Configuration , it is logged in the Comment field of the new Web Configuration definition.
If a form is imported multiple times, the code of the web definition is postfixed with a number starting from 1. The length of the PSS1 code field and Web Configuration code field are 50 and 100 characters respectively.
The code of the web definition will be similar to - PSS1_(Name of the pss1 form), example: PSS1_ACunitblowingcoldair.
 | • If there are any special characters in the PSS1 code, they will be removed to prevent crashes. • The description of the web definition is same as the name of the PSS1 form. |
Importing service call definitions from Planon Self-Service 1
Procedure
1. Go to Web definitions > Service Requests.
2. On the action panel, click Import from Planon Self-Service 1.
3. Select one or more definitions to import and click OK.
All the selected PSS1 definitions will now be imported into Web Configuration .