The Web Configuration Workflow module allows you to specify a particular workflow for work orders. On the website, Web Configuration end users (such as internal tradespeople) can modify the status of their work orders.

In Web Configuration , the various roles in a workflow can be represented by separate web definitions. 'Internal tradesperson' is an example of such a role. Per workflow definition, various status transitions can be arranged, allowing the transition from one particular work order status to another.

Workflow consists of various web form definitions which can be linked together to reflect your process: