Uploading documents
You can allow users to attach and upload additional information to a web definition.
Prerequisite
To enable users to upload files, you must first specify the file upload location in System Settings > File locations > Settings for secure documents > Server upload location field.
Procedure
1. Go to Self-Service modules.
2. Select a service for which you want to configure the upload option.
 | This option is available for Service requests, Orders, Move request, Workflow and Reservations modules. |
3. Select the required web definition.
4. Expand the hierarchical page structure and select the Upload block.
5. In the data panel, complete the relevant fields.
For a description of these fields, refer to Document fields.
 | An error will be displayed if the file type in the Self-Service Upload block does not match the file type specified in System Settings > Allowed File types. |
6. Click Save.
| | It is possible to drag and drop multiple files in the Upload block. You can simultaneously drag and drop a maximum of 50 files. After uploading document(s), the name of uploaded document(s) is displayed as a hyperlink on the Confirmation page. Users can either view or download a document. Only secure documents can be viewed or downloaded. You can add the Document (secure) field to a List block, Details block and Expander block, to display the name of the secure document as a hyperlink and allow users to view or download it. |