TSI and pop-up conversion
During an upgrade, all configurable TSIs will be converted to the latest version. The converted TSIs will receive their own new version number.
 | After an upgrade, new items that were added to a TSI, such as selection levels, selection steps etc, are not visible by default. You should make these items visible in TSIs . It could also happen that a TSI has been modified to such an extent that some existing items are no longer visible after upgrade. In this case, check if you can make these missing items visible again in TSIs . |
Although Planon will do their utmost to prevent failures, it may happen that, for some unforeseen reason, the conversion of one or more TSIs fails. In that case, the previous version(s) of the TSI(s) concerned will remain unchanged. This means that new functionality will not be available in the non-converted TSI(s), nor will TSI version number(s) be updated.
TSIs whose conversion has succeeded will be put into use. 'New', converted TSIs can be used alongside non-converted 'old' ones. The only difference is that non-converted TSIs cannot be modified, whereas converted TSIs can.
Should you try to modify a non-converted TSI, by putting it under construction, you will receive a message providing two choices:
• To remove the non-converted TSI;
• To cancel your action.
After you have canceled the action you will still be able to work with your old, non-converted TSI. When a new upgrade is attempted, the TSI can be converted and its version updated.
| | If you do not want to wait for new TSI functionality until the next upgrade, you could consider to create and configure a completely new TSI that will contain all new functionality. After you have configured your new TSI, you can delete the old one. |
Pop-ups whose conversion has failed cannot be modified either. If you try to save a non-converted pop-up in Layouts , you will receive a warning. The pop-up will not be saved. The next time a conversion is attempted, the pop-up can be converted and its version updated.
When a conversion failure occurs, contact the Planon service desk. Your application manager will be able to find which conversions have failed in the conversion log file.
| | For details on conversion, see Planon ProCenter’s technical documentation. |