Viewing Self-Service hit count data
You can view and assess hit count information per Self-Service module per year and control hit count threshold indication.
Procedure
1. In Hit count data, click the Hit count data year step to get an overview of all Self-Service hits combined per product per year.
2. In the Threshold field, specify the percentage at which you want to be notified that the consumption threshold is reached.
Planon ProCenter calculates the threshold by comparing the available hits with the used hits. If the threshold is reached, the Threshold reached field is set to Yes.
For a description of these fields on this step, refer to Hit count data year fields.
When an action definition is defined in Alerts , the recipient will receive a notification when the threshold is reached as a reminder for renewing the license. Alternatively, you may manually check or create a report to see whether the threshold is reached.
 | For configuring and receiving notifications, you require the Alerts TSI. See also Creating a notification. |
Upon reaching the limit, users can no longer use the TSI to which this applies.
When a new year starts, a new ‘record’ will be added. The value in the Used hit count field is reset to zero. The Self-Service hit count limit applies for one year.