Adding links to standard orders
Besides questionnaires, you can also link other specific items to standard orders, such as properties, space categories, asset groups and user groups.
As with questionnaires, you can link multiple items to a single standard order and vice versa (link multiple standard orders to a single item).
The links between standard orders and these items play an important part in Service Desk.
Examples:
The Service Desk module in the Planon ProCenter Web Client needs links between standard orders and properties, space categories, asset groups and user groups for its filtering (Service List functionality).
Planon’s mobile applications also use these links for filtering purposes.
Procedure
1. Go the Standard orders TSI.
2. On the Standard orders level, select the standard order to which you want to link properties, asset groups, space categories or user groups.
3. Click Link […] (properties, asset groups, space categories or user groups) on the action menu. The Link […] dialog box appears.
4. Select the relevant items from the Available list and move them to the In use list.
5. Click OK. The selected items are now linked to the selected standard order.