Routing mails to Log viewer
In Production mode, (notification) mails are sent to the intended recipients. When moving an environment to another mode, and DTAP is configured as described here, mails will be routed to the Log viewer. For more information, see Log viewer.
Process
1. If DTAP is configured as described in DTAP environment, then this is visually displayed in the user interface by the Email catcher on? radio button in > . If this read-only field is set to No, this implies that the mode is Production.
2. If the Planon environment is moved from Production mode to another DTAP mode, this change is detected and the Email catcher on? setting is changed to Yes.
3. Emails that are typically sent to a recipient, will not be sent but will be routed to the Log viewer.
4. You can test the email mechanism from the Log viewer by selecting a mail log entry and clicking Resend event log email (BomResendEventLogEmail). The CC and BCC recipients will be cleared on sending the email. The BOM is only enabled when selecting a mail log entry.
5. After moving the environment back to Production, the Email catcher on? will be set to No and the mail exchange will be continued.
 | For Cloud environments this behavior is default. For on-premise installations, this will need to be configured. |