Default email addresses
In the > TSI, you can add and maintain a list of email addresses, which can subsequently be set elsewhere as the default reply, sender and BCC email addresses. You can set these as default email addresses for the entire application, individual property sets, or individual users
You can make these settings in the following locations:
• To link default reply, sender and Bcc email addresses to a user:
◦ Go to the User groups TSI (either under Authorization or Accounts on your navigation panel).
◦ Select a user at the > selection level and select default email addresses from the dialog boxes in the Reply email address, Sender's email address and Bcc email address fields respectively.
• To link default reply, sender and Bcc email addresses to a property set:
◦ Go to the Property sets TSI (either under Supporting data or System settings on your navigation panel).
◦ Select a property set and select default email addresses from the dialog boxes in the Reply email address, Sender's email address and Bcc email address fields respectively.
• To set default reply, sender and Bcc email addresses for Planon ProCenter :
◦ Go to > (in Planon Accelerator Outgoing email TSI) and enter the default email addresses in the Reply email address, Sender's email address and Bcc email address fields.
 | • Reply email address and Bcc email address fields can store several default email addresses, which should be separated by commas. • The Bcc email address field is only automatically populated for a limited number of solutions as mentioned in the Email settings fields (System Settings) |
After making these settings, the Reply, Sender and Bcc email address fields in Planon ProCenter are automatically populated with these default values. End users can overwrite default email addresses as required.
Email Prioritization
Planon ProCenter prioritizes as follows when automatically populating email address fields with default values:
• If default email addresses are specified for the currently logged-on user, email address fields are automatically populated by the default email addresses for the user.
• If default email addresses are not specified for the currently logged-on user, the default email addresses of the current property set are used.
• If default email addresses are not specified for the current property set, the default email addresses from System settings are used.
Visually, this can be represented as follows:
| | For more information on making default email address settings see System settings and Authorization respectively. |