Required TSIs for Subcontractor solution
The following TSIs / features are required if you want to configure the subcontractor solution.
On the Customer side:
• The Customers TSI - selection steps with configured customer data (Customers and Service locations).
• The Customer contracts TSI - Most relevant contract data will already exist, but additional selection steps are available, where you can configure subcontractor-related data, such as Evaluation periods and Outsourcing agreements.
• Batch process jobs TSI - here, you can monitor the generation of outsourced maintenance proposals from the customer contract.
On the Subcontractor side:
• The Subcontractors TSI - selection step is available to configure Subcontractor data.
• The Outsourced maintenance proposals TSI - a Framework agreements selection level and steps are available to configure the Framework agreements and Framework agreement price lists that form the 'handshake agreement' between service provider and subcontractor. Proposals selection level and steps are available into which the outsourced maintenance proposals and outsourced maintenance activities are generated from the customer contract. Generation of the proposals takes place as a batch processing job in the Batch process jobs TSI mentioned above.
The proposed maintenance work can be found as Outsourced maintenance activity definitions and Outsourced maintenance activities. Separate selection steps are available on the Activity definitions level to show the price list data per service (activity definition).
• The Subcontractor contracts TSI - contains service contracts for the subcontractors. Eventually, after negotiations between service provider and subcontractor (about the scope and price of the outsourced maintenance work) are finalized, the contract with the subcontractor can be added and activated here.
• Background actions TSI - required to monitor the creation of contract lines (Outsourced assignments) from outsourced maintenance proposals.