Troubleshooting
For troubleshooting the integration from Planon to SAP, the following events will be logged:
Providing Planon objects to SAP
Providing Planon objects to SAP
• User extensions enabled (General settings)
• App activated in AppCenter
• Check if External BO Link is created (via Jump) or in External BO links
• Jumps to transformed raw outbound messages (check queued, sent and failed messages)
• Jumps to transformed outbound raw messages (check queued, sent and failed messages)
Consumption of SAP objects
For troubleshooting the consumption of SAP data, check:
• App activated in AppCenter
• Scheduled tasks:
◦ Status = Active
◦ When was the last run
◦ When is the next run
• Event logs in External BO links
• Transformed inbound raw messages
• Failed inbound raw messages
• Processed inbound messages
• Failed inbound messages